Philippines outsourcing: ‘Customers want people, not robots’

By Timothy McDonald/BBC News, Manila – In a Manila call centre, Sarah Prestoza spends hours helping exasperated callers on the other side of the world troubleshoot problems with their internet connections. Almost all of them are in a bad mood; some are rude, others are racist. A few “difficult callers” Read more »

7 missing, 2 hurt after US Navy destroyer collides with PH-flagged ship

By Nestor Corrales/ – Seven crew on a US destroyer were missing and their commander injured Saturday after their Navy destroyer collided with a Philippine-flagged container ship off the coast of Japan, with the badly damaged US vessel partially flooded. Two others were hurt along with the USS Fitzgerald’s commanding Read more »

Philippine Department of Tourism Fires McCann and Demands a Public Apology Over Alleged Copycat Ad

By Patrick Coffee/ – The Philippine Department of Tourism has ended its relationship with McCann after approximately six months over a controversy sparked this week by accusations that the agency’s latest campaign plagiarized an earlier ad from South Africa and says it “expects a public apology.” On Monday, McCann Worldgroup Read more »

The most affordable fish in the Philippines

By Gregg Yan/ – Recently visiting the Navotas Fish Complex in Manila, I noticed about 30 tubs of Clown Knifefish (Chitala ornata) being sold for the low, low sum of P15 per kilo — making them ten times cheaper than galunggong (Decapterus punctatus), which sells for P150 a kilo and Read more »

On Independence Day, artists’ group raises PH flag in West Philippine Sea

via – Dakila, a group of activist artists, wrapped up its series of “creative and collaborative community events” here on Independence Day with members sailing to the West Philippine Sea (South China Sea) to plant the Philippine flag. Members of the group sang the national anthem at sunrise to Read more »

Famed Filipino artist Mauro ‘Malang’ Santos; 89

via – Mauro “Malang” Santos Famed Filipino artist Mauro “Malang” Santos died early Saturday (June 10, 2017) morning after a lingering illness. He was 89. The award-winning cartoonist, illustrator and fine arts painter passed away at around 5 a.m., according to one of his sons, Simon. Santos, commonly known Read more »